Terms & Conditions

Intellectual Property

Intellectual Property

Unless otherwise stated, the copyright, trademarks, design rights, and all other intellectual property rights (whether registered or unregistered) in this website and the material published on it are owned or licensed by Hope Refuge. ​

You may not download, reproduce, store in a retrieval system or transmit by any means any parts of this site (including images, documents, audio or videos) for any purpose other than for personal, non-commercial use, without our prior written consent.

Disclaimer

Disclaimer

Although Hope Refuge takes all reasonable care in preparing and checking the content of this website, it does not guarantee the accuracy or completeness of any information contained on or provided in connection with this website. Hope Refuge shall not be responsible for any loss or damage caused, directly or indirectly, by your use of this website or the information contained on this website.

Hope Refuge does not guarantee that the functions contained in this website will be uninterrupted or error free, that defects will be corrected, or that this website or the server on which it runs are free of viruses or bugs.

Links to third party websites do not amount to an endorsement of such websites or the material contained therein by Hope Refuge. Links from this website are provided as an information service only, and Hope Refuge takes no responsibility for the content of external websites.

Privacy and Data Protection

Privacy and Data Protection

Hope Refuge is committed to protecting the privacy of people who visit this website. Please read our privacy and data protection statement.

Information we collect

If you visit this website we will collect the individual identification number assigned to your computer when you connect to the internet. This is known as an ‘IP address’ and is automatically logged by our web server and used to facilitate your access to the website. However, we do not use IP addresses to identify visitors to the website. We collect this data simply to monitor overall trends in our site traffic to help us improve the site and deliver a better web experience.

When you send us an inquiry via email, or through filling a form on the website, you may give us personal information about you. This could include: your name, your postal address, your email address, and your telephone number.

What we use this information for

Hope Refuge will only use your personal information collected through this website to respond to your queries, and, occasionally for the purposes of measuring trends in the visitors to our site.

Confidentiality and disclosure

Hope Refuge does not normally disclose your personal information to third parties except to service providers acting on its behalf under the strictest confidentiality conditions and with your consent.

We may however, in exceptional circumstances, give the personal information you supply to us to other agencies without your consent – such as local authorities or the police – to comply with specific legal requirements. This is normally for one of two reasons – either to prevent harm to you or another person – or to comply with child protection requirements.

Your rights

You have the right to access the personal information that we hold about you, to require that information to be corrected and, in some circumstances, to object to our processing of your personal information. If you wish to exercise any of these rights or have any other questions about this privacy statement, please email info@hoperefuge.org.

Changes to notice

Hope Refuge reserves the right to make any changes to this legal notice, the privacy statement, and other aspects of this site at any time. Please check this page regularly for any changes.

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